New Home for CX Release Notes!

We now have a new home for our communications of what is updated in CX with each new release.

We now keep them on the same help site you already know an love!  to see them, please go to:

http://help.minutemenucx.com/

Here you will get all the helpful articles, videos, AND now Updates & Fixes.

have a great day!

CX RELEASE 14.11.0

The 14.11.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: Removed Inconsistent food items that were copied from old meal pattern
  • FIXED: OER:  Error 17 and 19: Disallowing for a food that was not served to infants
  • FIXED: Attendance Age Groups not showing New Meal Pattern on Reviews
  • FIXED: Texas Enrollment form still showing 3 infant age groups
  • FIXED: IEF showing only 3 family members on PDF.

CX RELEASE 14.10.0

The 14.10.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: ADA Rounding Change for Texas, Causing Errors When Inputting Numbers Into State Website
  • UPDATED: Speed Improvements to claim system
  • FIXED: Unable to generate Login and Password
  • FIXED: MPR Is ignoring 13-18yrs
  • FIXED: REPORT: Monthly paid meal counts by age group ages are incorrect for PM snack
  • FIXED: OER and Child roster numbers mis match
  • FIXED: State upload file prints duplicate lines for claims with adjustments
  • FIXED: OER and Child roster numbers mis match

CX RELEASE 14.8.0

The 14.8.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: Update Claiming Method For ALL Utah Sponsors Of Centers, Per The State Of Utah
  • UPDATED: Increase Center Number Field To Accept 5 Digits
  • UPDATED: When copying and pasting menus, paste the measurements but do not paste the quantities
  • UPDATED:  Post Non Discrimination Statement On Printed Menus
  • FIXED: “unable to display report” error when trying to generate a transportation log
  • FIXED: At Risk After School (ARAS) children being enrolled as ACTIVE
  •  FIXED: Adults requiring both substitute milk and 1%/skim
  • FIXED: Family Size Of 4+ Children Cause Formatting Errors On Enrollment Form
  • FIXED: Sponsor Food Tool:  Food Disallowed For Being Claimed After Effective Date, But No Effective Date Listed In Manage Foods For the Food
  • FIXED: OER Error 100: Center receiving this error although at least 1 WG was served for the day
  • FIXED: “Claim Error Summary” Filter/Output Option Yields Blank Column In Claim List Export
  • FIXED:  “Unable To Process Claim” Pops When Attempting To Process Sept Claim for some centers

CX Release 14.7.0

The 14.7.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: Add Recalculate button on Daily Overview Milk audit screen
  • UPDATED: Remove infants from milk audit/OER milk dis allowance calculations.
  • UPDATED: New Enrollment form for Wisconsin including new household income statement.
  • FIXED: PM Snack being disallowed for Milk, but no milk was served
  • FIXED: Prevent Multiple Save Dialogue Boxes From Showing In Manage Center information
  •  FIXED: Totals on AM Snack Are incorrect On Daily FRP Report
  • FIXED: Claim roster does not include at-risk children on regular claim
  • FIXED: Child roster should reflect dis allowances from processing
  • FIXED: Milk audit showing negative amounts on carryover
  • FIXED: Incorrect Milk Type calculated for 2 year olds
  • FIXED: Monthly Claimed Meal Counts by Age Group showing incorrect information
  • FIXED: Weekly Attendance + Meal Count Report Shows Double Kids For 1st Week In Oct

Minute Menu HX Optional Release 2.24.9

HX 2.24.9 Optional Release

ADDED / UPDATED:

  • Enrollment Form (3010/3020) scanning and validation
  • Daily Meal Worksheet updated to new meal pattern format
  • Scheduled Menu Report displays whole grain (WG) designation
  • Food List Report updated to account for food start and end dates
  • North Carolina State Claim Upload File
  • New Meal Pattern announcement banner removed

FIXED:

  • Error 17 which was not counting components correctly when water was served
  • Error 19 which was incorrectly displaying for snacks when formula/breast milk was served
  • Error 33 which was displaying incorrectly for claims where scan forms were used
  • Error 61 which was enforcing juice food frequency rules incorrectly due to duplication of juice in the fruit and vegetable meal components
  • Error 68 which was disallowing for the entire month when a child exceeded the maximum age to be in care instead of disallowing based on the child’s birthday
  • Error 78 which was incorrectly disallowing for non-juice food items
  • Error 93 which was comparing old meal pattern reviews to new meal pattern meal records *
  • Error 166 which was incorrectly comparing snack food components
  • Record Full Month Attendance by Child infant disallowances
  • Record Full Month Attendance by Meal infant disallowances
  • Active Children window restored to allow Sponsors to view all children or filter by provider
  • HX Food Tool permissions
  • Food Chart Export which was not displaying some infant cereals
  • Claimed Foods and Attendance Report error on KidKare
  • Provider Menu Plan List which was displaying duplicate menus
  • Sponsor Cycle Menus which were not saving if only two components were added to snacks
  • EZ menus which were not saving if only two components were added to snacks
  • HX Direct Entry Billing restored
  • State Module reporting and data visibility issues
  • Sponsor-specific scan form scanning and validation errors

* Error 93 exception:  With the introduction of Sponsor Food Lists, many sponsors added end dates to old meal pattern foods and replaced them with new meal pattern equivalents.  If reviews were recorded using the old meal pattern food items (before the hx2go update) these reviews will still result in Error 93 and should be manually adjusted.

CX RELEASE 14.6.0

The 14.6.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: Split the 1s and 2 year olds on the estimate attendance section of the Menu Production Record.
  • UPDATED: Estimate Attendance: Split 1 and 2 year olds into separate fields for entry
  • FIXED: Quantity groups in food tool for separate 1 and 2 year olds
  • FIXED: Weekly Quantities Needed Report not showing child counts for infants

NOTE:  This is an OPTIONAL release, however, Estimate attendance will not work until the this version is installed.

CX RELEASE 14.5.0

The 14.5.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: Menu Production updates for new meal pattern.
  • FIXED: OER disallowing meals for incorrect shortages.
  • FIXED: Menu Production record not opening
  • FIXED: Milk Audit not respecting policy setting

NOTE:  We are planning another version released this week that will separate the 1 and 2 year olds for estimate attendance and the MPR for the estimates.

CX RELEASE 14.4.0

The 14.4.0 release contains changes to the CX client, so you will need to update your software for all features to remain usable.  We encourage you to update to the latest version of the software so you always have access to the latest features and fixes.

There are 2 ways to update the CX software:  1) Log in to Minute Menu CX. go to Administration > Upgrade Software – go through the prompts and allow the upgrade to complete. Once the upgrade has completed, please log back into Minute Menu CX using your own login and password.  This takes just a few minutes.  2) Log out of CX, and go directly to the Update Link and click on the link in step 1.
Please contact CX support at cxhelp@minutemenu.com if you are still having an issue.

  • UPDATED: Menu Production updates for new meal pattern.
  • FIXED: Ending Balance Discrepancy In Daily Overview Milk Audit vs. Monthly Overview Milk Audit
  • FIXED: OER Is Missing ALL Numbers and layout if wrong.
  • FIXED: in/out times does not check attendance/save when L.10 set to ‘Y’
  • FIXED: Online Enrollment for Centers: Sponsor renewal Withdrawn children should be be Withdrawn
  • FIXED: User sees loading bar going even if timing out during log in
  • FIXED: Milk Audit Showing Unexpectedly High Numbers For Required Quantities
  • FIXED: OER 100 on random days although Whole-grain has been selected.

KidKare Accounting Resolution

As of 10:22 PM CST on November 9th, 2017, all missing data from the KidKare accounting outage has been restored. All payments are now accurate. We have verified payments with our payment processing vendor. All data in your account is now fully restored.

There are some cases where we don’t know enough about your account to fully resolve them. These could include:

  • If invoices that were scheduled for autopay didn’t go through. If invoices are marked unpaid, you will not receive a deposit for them in the future. You can either ask the parent to log into KidKare and manually authorize payment on that invoice or have them pay you with cash or check.
  • If you re-entered missing invoices during the outage, you’ll need to delete the duplicate, unpaid invoices.
  • If you received double payments from parents, you’ll need to refund the parent. Although we are allowed to deposit money into your account, we cannot debit money back out and return it to parents. If parents received any NSF fees because of duplicate payments, please email us at support@kidkare.com with details and we will reimburse them as soon as possible. Here is what we need to know:
    • Withdrawal dates and amounts
    • Overdraft fee(s) incurred
    • Name for reimbursement check
    • Address for check delivery
    • Regular mail or overnight delivery?
    • If overnight, will someone be present to sign for package?

We appreciate your patience during this time and realize that any data outage directly affects your business. Our entire team takes this very seriously. We want to assure you that we care deeply about making KidKare both dependable and affordable. As a company we are committed to your success and we have worked to the best of our ability to ensure an outage like this does not happen again.

If you experience any further issues or have any questions, please submit a ticket or visit help.kidkare.com.

 

Thank you,

Minute Menu Team