Top Ten Favorite Resources for Getting Providers on KidKare

You’re busy, we get it! That’s why we want to make the transition to KidKare as easy as possible for you and your providers. All providers will need to switch to KidKare prior to Oct. 1st 2017. KidKare will be updated to accommodate the new meal pattern, but the old KIDS programs will not be updated.

We have a lot of resources to help you through this transition, but that can be overwhelming. So we’ve compiled our favorite top-ten list of resources here just for you.

  1. Learn how to use the Welcome Message to get Providers on KidKare.
  2. Learn how to see which providers have not switched to KidKare yet.
  3. Take a whirlwind tour of the entire KidKare program in this overview video.
  4. Download this printable Start-Up Guide to take on home visits.
  5. Sign up for our new Supporting KidKare LIVE training webinar.
  6. Learn how providers will use KidKare by taking the Getting Started with KidKare LIVE training webinar.
  7. Download a PowerPoint presentation (updated!) that you can customize and use for training providers on KidKare.
  8. Have accounting/PRO users? Share this help page with them for step-by-step instructions on getting setup in KidKare.
  9. Like our Facebook page to learn tips & tricks, receive notification of any outages, join in contests for prizes, like and share CACFP advocacy information, and more!
  10. Check our KidKare help site ( regularly as we are constantly adding to our library of resources!

We hope you find these resources useful. And if you haven’t already, get at least one provider switched over to KidKare TODAY!

How to tell which providers still need to switch to KidKare

The deadline is approaching fast – all providers must be moved to KidKare by Oct. 1st! But how can you tell which providers have claimed on KidKare? Excellent question! Just open up Minute Menu HX and go to:

  1. Reports > Claim Management > Track Received Claim Info
  2. The Provider Filter will appear.
    1. Select the Status box and then select Active
    2. Hit Continue
  3. Select a month (select the most recent claim month) and Continue
  4. Select a sort order and Continue
  5. On the Options filter, leave both boxes unchecked for now and Continue
  6. Finally, on the Filter Claims by Type screen, select the Kids option and Continue.

This will give you a list of all providers who submitted their claim on the old KIDS program. These providers will need to be contacted about switching over to KidKare.

To see which providers are on KidKare, follow the same steps above but on #6 choose the KidKare option.


Use the Welcome Message to get Providers on KidKare

Whether your providers have been claiming on paper forms or on WebKids, you can use the Send Welcome Message button to get providers claiming on KidKare. Just open the Provider Information screen, select a provider, and you’ll see the button (upper right area of the screen) just below the login ID. When you click this button, the Welcome Message will be sent to the email address listed on the “contact” tab for that provider.

Send Welcome Message

The date that the Welcome Message was sent will be logged right under the Send Welcome Message button.

The Welcome Message provides a link to the KidKare login page, the login ID and password, and a link to the Getting Started section of the help site – basically everything that the provider needs to start claiming online in KidKare!

Here’s a sample of what the welcome message looks like:

Welcome Message

The Welcome Message can be a great tool for getting providers claiming on KidKare.

If you’d like to see your welcome message before sending it out to providers, you can do that using a “test provider” account. Don’t have a test provider account yet? Click here to learn how to set one up!

Resources for New Employees and Beginners

Attention all new employees and anyone looking to learn the fundamentals of Minute Menu HX. Here are a few resources that will help you get started on your training journey!

Take the Program Basics for Beginners e-Learning class. Turn on your speakers to hear the audio!

Take the Receiving and Processing Claims e-Learning class. Turn on your speakers!

Take the Minute Menu Basics for Beginners and New Employees LIVE webinar hosted by a Minute Menu HX expert! Sign up for the day/time that works best for you and bring your questions!

We look forward to working with you!