Special Minute Menu Announcement

Dear Minute Menu Clients,

Our founder, Tom Clark, has retired after more than 26 years building solutions to support the CACFP and childcare.  He remains an advocate for the CACFP community and committed to the long-term success of our company and our customers.  Those of you who attend CACFP conferences are sure to see him there over the coming year, and possibly beyond.  His retirement preparation included a long transition of responsibilities to ensure continued success for the CACFP, Minute Menu, and our devoted clients.

Minute Menu Systems is proud to introduce our new CEO, Matt Wilson.  Matt brings over a decade of leadership experience, including service in the US Army and advanced leadership training in the manufacturing and engineering space. After completing his MBA, Matt was drawn to Minute Menu’s larger mission supporting the CACFP and the childcare industry. Like many Americans, Matt grew up in the childcare system, and is thrilled to be in a position to support the people who directly and indirectly care for the children of working Americans.

Matt joins Natalie Clark, who will continue in her long-term role as Chief Operating Officer and Board Member, to complete our executive team.  We know that Matt’s enthusiasm for our company’s mission and his diverse background will drive our company to new levels of accomplishment and success.

Partnership with Alpine Investors

As a part of this transition, Minute Menu Systems is very proud to announce our new partnership with Alpine Investors. We are very excited for this opportunity to join forces to address the needs of the childcare and CACFP marketplace.

Alpine Investors is a values-driven private equity firm with a mission to build enduring companies by working with, learning from and developing exceptional people. Alpine specializes in middle-market companies in the software, online and business services industries. For more information, visit www.alpine-investors.com.

Through the years, we have acquired loyal, unwavering customers who have helped us grow, and a team of committed employees who have invested their special talents in the company and culture. Because of that, Minute Menu Systems is the leading provider of software solutions for the CACFP community. The partnership with Alpine Investors will enable Minute Menu to fulfill its mission to continue to deliver the most comprehensive CACFP solution to America’s childcare sponsor organizations and providers.

“I couldn’t be prouder of our new partnership with Alpine Investors. They are truly a great match for our company because they share our values, understand the importance of our mission and were willing to invest in us to further realize our potential to improve the lives of our customers.” –Natalie Clark, COO, Minute Menu Systems

Minute Menu Systems will still be the company you know and love, just with greater opportunities. Our staff members who make this company possible will still be here to serve you, and we will have exciting, new additions joining the team that will increase our level of support for you, our valued customer. We cannot wait for what’s to come as we enhance our current product offerings, provide more software solutions for our customers, and find new ways to serve the childcare community.

We greatly appreciate your loyalty and are looking forward to this exciting opportunity with all of you! If you have any questions about this news and how it will affect you, please do not hesitate to contact us.

For more information, please view our press release.

Tom Clark                                                                                               Matt Wilson


Your Minute Menu Team

Make a Better Plan for Your Home Visits by Using hx2go

The hx2go app allows you to get the information you need to make each home visit as cost-effective and efficient as possible. Hx2go can help you:

  1. Plan to review meals that are roughly proportional with meals that are claimed.
  2. Plan to review meals claimed on weekends.

The app will display all un-visited meals that a provider has claimed within the last four months in the Meals Needed column. Once a meal has been visited the abbreviation of that meal will be removed from the list. For example, a provider that claims breakfast, AM Snack, and lunch will show the abbreviations BAL. Once the provider has had a lunch visit, the list will display only BA. Once AM snack is visited, it will simply display only a B. This information helps monitors to diversify their visits, so that the same provider is not visited at the same meal repeatedly. Read more of this post

Three Ways to Get Picky Eaters to Try New Foods

Three Ways to Get Picky Eaters to Try New Foods

We all know how much kids love trying new foods, right? Anyone who has spent time negotiating with toddlers to get something green and healthy in their mouths can attest to how difficult it can be to introduce children to new fruits, boy and cooked vegetablesvegetables, and other foods. Still, there’s hope. All you need is a little imagination and determination.

Minute Menu is dedicated to helping you provide nutritious meals to children, and we have some ideas for getting picky eaters to venture outside of their culinary comfort-zone. While no single technique will work for every child, we have found that three popular methods seem to bring the most success. Read more of this post

No Risk from Using WebKids in Internet Explorer

Our support team has received calls about a reported “flaw” in Internet Explorer versions 6 through 11 that might make users vulnerable to attack by hackers. There is no risk from this flaw in using our WebKids application or from visiting any of our websites–www.minutemenu.com, training.minutemenu.com, or childcareinfo.com.  We have no feedback on your risk when visiting other sites using Internet Explorer, and encourage you to make any adjustments you feel necessary to protect your personal and business information.

According to an article posted online by The Washington Post, a user must visit a website that uses Flash technology and is controlled by a hacker or other entity that desires to gain unauthorized access to your computer. WebKids does not link to outside pages and does not use Flash technology, which limits your risk when using our products. More details about the security risk issue, and Microsoft’s response, can be found in the Washington Post article.

If you have questions, please contact our support team – we are happy to help!

UPDATE: The Washington Post is now reporting that Microsoft has released a security update for Internet Explorer that fixes this bug.  It will also be releasing an update for Windows XP users, but the article does not provide information on when that will occur.  Per the article, users who have Automatic Updates turned on will automatically receive the fix.  Otherwise, users will remain vulnerable until they update Internet Explorer.

Windows XP and HX Support

Beginning in April, 2014 Microsoft will stop providing support for Windows XP, and will stop sending updates to those using the XP operating system. Minute Menu will continue to provide as much support as possible for our clients who run the XP operating system when using Minute Menu software products. If we determine that a problem we are troubleshooting is a direct result of a compatibility issue with Windows XP, and not a software issue within the Minute Menu application, we most likely will not be able to provide a fix for that problem.

Unfortunately we cannot predict what kind of problems our clients might experience when using Minute Menu software products within an unsupported operating system. We can, however, promise to do our best to make your experience with Minute Menu software products as positive and efficient as possible.

For more information from Microsoft about ending support for the XP operating system, please visit the Microsoft website at:


This link provides information on the reason Microsoft will no longer support XP, what the ending of support means for you, and how to migrate to a newer operating system.

If you have questions regarding Minute Menu software products, please contact our technical support team.

Join the Minute Menu Team at the CCFP Roundtable Conference

Minute Menu is excited to be part of the CCFP Roundtable Conference taking place in Sacramento, California on October 28-30, 2013. We are a conference sponsor and will be offering a number of workshops and training classes. While you can view complete workshop descriptions and details on the CCFP Roundtable web site, here are some highlights:


Shortcut for Recording Meal Counts in cx2go

Are you looking to make data entry as quick and easy as possible for your centers?  Here’s an idea:  introduce them to cx2go and show them this quick-tip for data entry!

On the Record Meals screen, the center can record meal counts for multiple children at once, instead of having to select attendance for each individual child.

Here’s how:

  1. Access the Record Meals screen and select a meal.
  2. Click the Edit button at the top right of screen.
  3. Select each child who attended the meal.  Note: To select a large number of children, use the Select All button and then deselect those who did not attend the meal.
  4. Click the Edit Selected Children button at the bottom.
  5. Select the meal serving that is being recorded.
  6. If applicable, use the Sick option to note that school-aged children were in attendance at the center because of an illness.
  7. Use the School-Out option to note that a school-aged child was in attendance at the center because of a school holiday or if school is not in session.
  8. Click the Apply button and all selected options will be added to the selected children.
  9. Always remember to SAVE your work!

cx2go meals screencx2go select multiple children2

This short-cut can make data entry into cx2go even faster!  For more information about cx2go, click here!

Accessing the App

To log in to cx2go on a laptop or desktop computer, go to cx2go.mobi using either the Google Chrome browser or Safari.   (The app will not work correctly in Internet Explorer.)  To download Google Chrome, go to www.google.com/chrome.

To login or download cx2go to a mobile device, search for “cx2go” (no spaces) in the product application store (the App Store, Google Play, or Marketplace, etc.).

NOTE FOR SPONSOR AND BACK-OFFICE USERS:  The cx2go application is only accessible by CENTER accounts.  Click here if you would like to learn about setting up a test center account to use for training purposes.  Test center accounts can be very useful for internal staff training and for training new centers.  After you have enrolled a test center, you must enroll children in order to view the screens in the app.

New App for Centers: cx2go App for iPhones, iPad, and iPod Touch

We are pleased to announce the availability of our new mobile app for Minute Menu CX™—cx2go™!  cx2go allows center staff to use their iPad, iPhone, or iPod touch to record meal counts, attendance, and in/out times for children without having to be in front of a computer.  Having center staff enter this information directly into cx2go can save time, paperwork, and money!

cx2go is available as a free download from Apple’s iTunes App Store.  The app will work on the iPhone, iPad, and the iPod Touch.  Centers can also access the application from our mobile site, cx2go.mobi, on any computer using the Chrome or Safari browsers. (This includes Mac and PC computers.) Read more of this post

Benefits to Managing Reviews in Minute Menu CX

If you’re not convinced that you should be tracking Reviews/Site Visits into Minute Menu CX after reading my Managing Reviews blog, consider these compelling reasons:

  1. Minute Menu CX will cross-check the number of children recorded in attendance by the Monitor and the Center to make sure they match.  The program will either provide a “warning” or a “disallowance” on the OER if the menus do not match (subject to policy R.2).
  2. Minute Menu CX will cross-check menus recorded by the Center and the menu observed by the Monitor to make sure they match.  The program will either provide a “warning” or a “disallowance” on the OER if the numbers do not match (subject to policy R.3).
  3. Print the Sponsor Review Summary report to take on site-visits.  The report includes general information about the Center (phone #, address, meal times, etc.) and the review history for that center, including the date and meal reviewed, and disallowances made, which allows the Monitor to follow-up on any issues from past reviews.
  4. Print the Review History + Status List to get a quick and easy overview of site visits that have been done throughout the year.
  5. Export any review information into Excel using the Review List Export, the program will allow you to filter by Monitor, program type, reviewed meal, review date, etc. (This could be very useful during an audit.)

Minute Menu CX not only helps to provide claim accuracy, convenience, and planning tools, it also provides the convenience of allowing users to manage all CACFP information in one central program that can be accessed from any computer that has the program installed on it.  Get started managing and tracking reviews in Minute Menu CX today!

Deleting Planned Menus in Minute Menu CX

Planned menus for an entire day, week, or month can be deleted all at once.  Just make sure that you really want to delete them before doing so, because this action cannot be undone. Read more of this post